Why do we collect personal data about you?
We collect personal data from you for the purpose of providing wellbeing services to you. These services can
be provided by a range of partner organisations which could include, but are not limited to:
Relevant Northamptonshire County Council teams
Relevant Health professionals
Relevant local organisations
We will use the information to identify and make referrals to appropriate services; to monitor our work; to
report on progress made; and to fulfil our statutory obligations and statutory returns as set by the law.
The primary data owner will be First for Wellbeing.
How FFW protects and uses your personal data?
All personal data we collect from you complies with the data protection principles, as stated in the Data
Protection Act 1998 (DPA) and NCCs Data Protection Registration with the Information Commissioners Office;
for full list please check this website: https://ico.org.uk/ESDWebPages/DoSearch?reg=165079
The personal data we collect may be held as an electronic record on data systems managed by First for
Wellbeing (FFW) or as a paper record. The records are only seen by staff who need the personal data so they
can do their job. The security of the data follows FFW policies on Information Management. We make every
effort to keep your personal data accurate. If you tell us of any changes in your circumstances, we can
update the records with the personal data you choose to share with us.
We will keep the personal data for no longer than is necessary. Sometimes, the law sets the length of time
personal data must be kept.
Sharing personal data
So we can provide the right services at the right level, we may share your personal data within county
council services or with relevant organisations in line with FFW data registration, please see link above.
Where this is necessary we will comply with all aspects of the Data Protection Act 1998.
You have the right to ask us to stop processing your personal data in relation to any FFW service. However,
this may stop us delivering a service to you. Where possible, we will do as you ask, but we may need to hold
or process personal data to comply with a legal requirement. If you find that the personal data that we hold
is no longer accurate, you have the right to have this corrected. Please contact the service holding the
personal data or our Customer Services Centre for this.
If you would like further information about the personal data we hold or if you have a complaint about how
your personal data has been used, please contact us at firstname.lastname@example.org with an email titled
Freedom of Information and Data Protection.
Why do we need to know this?
If you receive benefits you may be eligible to access some of our paid-for services and programmes for free.
Why do we need to know this?
We may need to share your information with partner organisations and agencies, in order to make appropriate referrals to aid with the improvement of wellbeing.